Karen and Dave S. referred us to LCL Spas 8 years ago and we have not regretted it. Always courteous and selling the best product for our climate. We had an emergency one winter and we were taken care of in a fast and caring manner.
“You’re the business other’s strive to emulate!”
Keep up the great work!
Referred by Dave N. and we are very happy with the sales, service and expertise of LCL Spas. The tub was everything promised and more. Thank you so much!
We just wanted to let you know once again how much we enjoy our spa. With the construction of our deck completed, we have our own oasis right in our backyard. Since our purchase of the spa, you have been with us every step of the way. You helped us with the foundation, the electrical aspects and the placement of the spa within the deck. We brought our ideas and you and your staff gave us the guidelines to turn them into reality.
Just a phone call away and everyone at LCL Spas is willing to help when we need tips for chemical and general maintenance. The Paradise CP021 was for us the perfect choice. It is big enough to entertain, it is fun, relaxing and therapeutic. It is also a great way to spend time one to one just catching up after a hectic day. We consider the spa in our deck to be a great investment as well as an attractive addition to our outside living space.
Thank you for the email! Yes the spa has been great…just got it up and running this week-end and it is finally dry enough outside to use it. I will be sure to send some pictures once everything is complete.
Have a great week!
The table is the best I’ve ever played on anywhere, and it is perfectly smooth and level, as well as beautiful and sturdy. Dennis is pretty well a genius – more than adequate in everything he does. It’s great to get a table at that price, plus all the extras, expert installation etc…I am a satisfied customer!
We bought our tub from LCL Spas over 5 years ago. We are so pleased with Bill and the rest of the staff. You are a very caring and patient staff. Thx!
To: LCL Spas Management:
I had arranged through Jay & Cory to have my spa opened on Friday March 20th and I first wish to say that I have always expected & received excellent service and attention from all LCL Spas sales and management personnel.
However, I am writing this note in regards to the young man named Andrew who was the technician that opened our spa last Friday afternoon. I simply want to take the opportunity to thank Andrew for the excellent work he did and the professional and caring attitude he showed when working at our home and in responding to my questions. My wife and I were both very pleased and I want you to know that you have a very positive representative working for you in the community.
Please pass my positive comments along to Andrew and I am enclosing a small gift certificate for him in appreciation. We tend to criticize when there are problems, but fail to express appreciation when deserved.
Just wanted to send you a picture of the old Spa, new lid and a heater element last year and hopefully good for another 12 years!!
Oh ya had to give the old gal a new paint job, all and all I think she looks great.
Thank you for all the time you spent with Shawn and I on the week-end. We have decided to go ahead with a spa from you. We are leaning towards the Radiance…but would like to take a look at them one more time. If I call you tomorrow (Wed) to put the $1000 down are we able to come in again on Saturday and make the final decision on which one to go with? Also on the Radiance are we able to switch the floor foot jets to the foot jets on the mound like your Freedom floor model? I will give you a call tomorrow to give you the deposit.
Thanks so much again for all your help!
Have a great day!
Thanks alot for the hottub, it got alot of use this weekend! I am sending you some pictures, I may need to send them in 2 emails as the files are large.
HI guys, Sorry I didn’t know any of your individual e-mails so I just thought I’d send one to your general LCL account. I was talking with my boss this morning about a renovation he’s doing and he said he was installing a spa.
I was just about to tell him to go see you when he said that he bought the tub from LCL. He told me Eric treated him very well and gave him a lot of time to pick out what he wanted and figure out what he didn’t want. He was very appreciative and positive about his experience (he already recommended you to someone else), so I thought I’d pass the message along. Keep up the good work.
We would like to extend a warm thank you to the staff at LCL.
About two and a half years ago we purchased a hot tub from your store after seeing it on display at the Home Show. We were impressed with the sales team and corporate philosophy of a family run business. We had also been referred to you, by one of your satisfied customers.
Since our original purchase we have experienced extremely good and prompt service. I encourage you to use this letter as a testimonial of our satisfaction.
Thank you for your continued support and focus on customer needs and expectations.
Just thought I would pass along a little positive feedback. Our friends Sue and Colin just purchased a hot tub from LCL ( I believe it was Eric that they dealt with) and are expecting to get it at the beginning of June. I saw them about 1 week ago at our daughter’s birthday party and they were so pleased with you guys. They did a lot of looking around to see what other stores had to offer, and ended up coming back to you because not only did they love the tub but also because they felt the customer service was top notch!.
We have referred LCL to many friends & coworkers and have always been confident that once people shop around and spend time at LCL that they will come back to LCL for their purchase. We are sure happy that we did! Thanks again for everything.
Jay sorry about not getting back to you sooner….I have sorted through all the lumber and the wood support boards are here. Thanks again for your patience and help and please thank your brother again for dropping those other boards off at my work place…it was greatly appreciated