About Us - LCL Spas

30 years of family business. Trusted knowledge and friendly service guiding Canadian families to their home dreams.

Who We Are

LCL Spas is a family company, founded in Winnipeg in 1994. Family values, work ethic and being personally invested in each customer interaction has shaped the culture of our business. Our company has always strived to offer top quality products and relaxed personalized service, while having some fun along the way. From our small beginnings, we are proud to have expanded into one of the Top 5 dealers of Coast Spas, which has over 300 dealers around the globe. We have an award-winning service department, including recognition as a 16 time winner of the Coast Spas Outstanding Customer Service Award.

As our company continues to expand and as our loyal client base grows, it gives us all great satisfaction to think of the wonderful customers, friends and family who have enjoyed our products along the way. Customers recommending us to their friends and family has grown our business to what it is today.

Please visit us at our new modern showroom and see a wide selection of our products on display, including over 30 spas, operational swim spas, saunas & patio furniture.

Coast-Spas-Outstanding-Customer-Service-Award

Why Choose LCL Spas

Trust

Customers have trusted our family business to find them the perfect fit for their needs for over 30 years. Customer referrals now account for over 45% of our business each year. We look forward to adding you to our thousands of happy customers.

Knowledge

All of our staff are highly trained to address any spa related questions or concerns you might have. Our primary focus is on spas, and because of this, we can react and serve you better in your hot tub needs.

Service

We are the only Coast Spas dealer in the World to win the “Outstanding Customer Service Award” 16 times! We offer 24 hour emergency response calls during winter months. When it really matters, we will be there!

Buying Power

We are one of the top 5 dealers in the world for Coast Spas – a global company with over 300 dealers. Our volume means we are able to buy at better prices than smaller stores.

Relationships

LCL Spas is a family business. We love what we do and hope that it shows. We know hundreds of our customers by their first names and look forward to seeing them in our store – to catch up & help them any way we can.

    EXCELLENT  
  159 reviews on
 
 
         
   Shane Storie 
 2023-08-04
 
 
   We started dealing with Jay and LCL Spas back in 2008 when we got our first Coast Spa tub.  Jay and Arvilla had all the knowledge to answers any questions me or my wife had about the different units. Once committed to a tub Trever was amazing at helping me with any questions I had on upkeep. I would HIGHLY recommend you go see LCL Spas if you are in the market for a Hot Tub for your family! Great Family and Great Service!!
  
 
 
       
   Edward Froese 
 2023-06-27
 
 
   Great people and service every step of the way. We found a great selection with tailored service. Very knowlagable about what they sell and thorough explanations of everything. A special place with special people and awesome service. We will forsure be going back.
  
 
 
       
   Morgan Marcoux 
 2023-06-11
 
 
   Excellent service and reliable products. Purchased a spa and sauna from LCL. Willing to take the time to discuss options and share knowledge.  Couldn’t recommend them more!
  
 
 
       
   Aaron Kostuik; 
 2023-05-22
 
 
   Great prices, competitive. We had an issue with the spa we purchased, it was clearly a manufacturer defect. Lcl replaced it without issue.

Very helpful staff.
  
 
 
       
   george bouchard 
 2023-04-26
 
 
   The customer service is always exceptional. Friendly and efficient, I wouldn't buy a spa anywhere else!
  
 
 
       
   Susanne Rivard 
 2022-04-18
 
 
   The salesman was awesome! We knew nothing about spas and Jay was so patient and informative! Also patient with us....answered every question.  Beautiful products and got a great deal!
  
 
 
       
   Eddie Chin 
 2021-12-18
 
 
   We purchased our first hot tub from LCL Spas based on reviews. Arvilla and staff were a pleasure to deal with. Arvilla was able to get us into our dream hot tub at a very reasonable price. The service team is just as great. We had a few issues with our hot tub and they were very quick to dispatch a service technician. The technicians are very professional and knowledgeable. We will definitely recommend them to friends and family.

Thank You LCL Spas!
  
 
 
       
   Travis Anema 
 2018-08-14
 
 
   Absolutely love our Coast Spa from LCL! Jay, Trevor and the crew have been amazing from the sale, to the delivery, to promptly dealing with any issues or maintenance the experience has been top notch. Buying from a family business that takes pride in their after-sale is the business you want to give your hard earned $$$$ to, my deck was a pain in the ass to get the tub into and they made it look easy.
  
 
 
  
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